Refund Policy

Thank you for choosing Royal Host for your hosting needs. We are committed to delivering reliable, high-quality hosting services. However, if our services do not meet your expectations, we offer a clear and fair refund policy.

1. Money-Back Guarantee

We provide a 30-day money-back guarantee for new shared and VPS hosting plans. If you are unsatisfied with our service within the first 30 days of your subscription, you may request a full refund. This policy does not apply to renewals or other services.

2. Refund Eligibility

Refunds are issued under the following conditions:

• Cancellation within 30 Days: The refund request must be made within 30 days of the initial signup date.
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• Non-Refundable Services: Certain add-ons, domain registrations, and setup fees are non-refundable, as they incur costs that cannot be recovered.
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3. Process for Requesting a Refund

To request a refund: Contact our Support Team via [contact details or support form link]. Provide your account information and reason for cancellation.

• We will process your request within 7-10 business days.
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4. Partial Refunds

After the 30-day period, partial refunds are generally not available. However, under certain exceptional circumstances, we may consider partial refunds for long-term subscriptions. Please contact our support team for assistance.

5. Termination Due to Policy Violations

Accounts terminated for violating our Terms of Service or Acceptable Use Policy are not eligible for refunds. Please review these policies to ensure compliance.

6. Changes to Our Refund Policy

Royal Host reserves the right to modify or amend this refund policy at any time. Changes will be effective upon posting to our website.

For more details, please reach out to our Support Team. We are here to help!