Cancellation Policy

At Royal Host, we value your business and strive to provide the best hosting experience. However, if you need to cancel your hosting services, our cancellation policy is outlined below for your convenience:

1. Cancellation Process

• You may cancel your hosting account at any time by submitting a cancellation request through your account dashboard or by contacting our support team.
• Cancellation requests must include your account details for verification.
• 
  

2. Refund Eligibility

• 30-Day Money-Back Guarantee: If you cancel your hosting plan within 30 days of purchase, you are eligible for a full refund, excluding any setup fees or domain registration costs.
• Beyond 30 Days: Cancellations made after 30 days will not qualify for a refund.
• 
  

3. Non-Refundable Services

The following services are non-refundable, even if canceled within the initial 30 days:

• Domain registration, transfer, or renewal fees.
• Add-on services or software licenses.
• Custom solutions or one-time setup fees.
• 
  

4. Account Termination

• Upon cancellation, your hosting account and all associated data will be permanently deleted. Ensure you back up your files and emails before requesting cancellation.
• Royal Host is not responsible for any data loss due to account termination.
• 
  

5. Outstanding Payments

• If there are any unpaid invoices at the time of cancellation, these must be cleared before your request is processed.
• 
  

6. Cancellation for Violations

• Royal Host reserves the right to terminate accounts without notice if our terms of service are violated, such as engaging in illegal activities, spamming, or hosting prohibited content.
• 
  

7. Contact Us

For further assistance or to initiate a cancellation, please contact our support team at  royalhosting.pk@gmail.com.

We appreciate your understanding and hope to serve you again in the future.